QUALITY MANAGEMENT SYSTEM POLICY

IPIA BILISIM, to guarantee quality in software development processes, to meet customer expectations, to ensure continuous improvement at every step, with the aim of growing in the domestic and global market; It follows all technological innovations, complies with legal, sector and customer contract conditions, and serves with long-term and trust-based relationships with its strategic route towards global recognition.

 

In this context; Our relationships with customers, official institutions and suppliers that we cooperate with are very valuable. The continuity of the services we provide and the integrity of the information assets of customers or within ourselves are of high importance.

 

For this purpose:

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• To provide excellent service to its customers with its competent staff and leading product quality in digital transformation by adhering to universally accepted standards,

• To continue quality improvement efforts by prioritising the satisfaction of our customers' requirements through the provision of differentiated services and solutions in the dynamic environment of IT with the participation of employees in a systematic and planned manner,

• To guarantee customer satisfaction by establishing a permanent bond of trust and partnership while meeting the expectations of customers,

• To be a pioneer for other organisations by drawing its own path and shaping the future rather than walking behind others and following their footsteps,

• To increase the quality of service and qualified personnel with the trainings it will provide to its employees,

• To continuously improve product quality in software and IT solutions, to control wasteful resources and to carry out cost reduction studies with the participation of all our personnel.

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